We use Zoom for all of our private virtual experiences. Once an experience has been paid for and scheduled, you will receive a Zoom Invite from Broadway Plus. Please download the Zoom app (it’s free!), if you don’t already have it. All you have to do is click on the link, enter the password, and the Zoom app (which you would have downloaded) will pop up and connect you!

We’ll send you a “How-To” guide upon booking! Please pick out two pieces for the lesson. You’ll start with one piece (song, monologue, scene, etc.), and if there is extra time, you may work on the second piece. Since the whole hour is yours, you are welcome to work on a whole piece.

If you’re singing, either have an accompanist at a piano or keyboard, or a vocal track queued up and ready to go. Try to find a track on YouTube and PianoTrax, or sing a cappella if you cannot find a track. We recommend playing your track from a different device (like your phone), so as not to interfere with Zoom. Please be warmed-up and ready to sing your song at the beginning of your lesson. If you are working on a monologue or scene, please memorize as much as possible.

Yes! Toggle to your time zone on the top right of the booking calendar. We have arranged experiences for fans from all over the world — India, England, Germany, France, Australia, and more! Most of our artists are based in New York, so their best availability is based on the American Eastern Time Zone (ET). If you can’t find an available time that works for you, contact us using the button on the artists’ page.

Once confirmed by Broadway Plus, you may reschedule your experience one time (pending artist availability) for a fee of 50% the cost of the experience. The request to re-schedule must be received by Broadway Plus at least 96 hours before the originally scheduled start time of the experience. We regret that we cannot reschedule your experience for a second time, or re-schedule within 96 hours of start-time. Broadway Plus reserves the right to request a re-schedule with you due to artist availability at any time, if a mutually agreeable alternative time cannot be agreed upon, you will be refunded.

Usually! You are required to ask the artist for verbal consent at the start of your session, and please respect their decision. As public personalities, artists have different preferences and are sometimes subject to contracts that may prohibit them from allowing you to record. However, many of our artists will be fine with recording. We kindly ask that you please record the experience on your own device, rather than via Zoom. Please review this article for detailed information on how to technically go about recording on your device. If you do not have a Mac or Windows computer, we recommend propping your phone onto some textbooks or binders and recording on your phone, as if you are shooting a video. You may not post clips longer than one minute on social media, YouTube, or any other forum, unless you have clearly noted upon booking that this is for your podcast (please see next question). Posting a few seconds of the experience on Instagram or TikTok is great (please tag us @broadwayplus!), but please don’t post more than one minute. Our artists are very generous with their knowledge, and we want to honor the fact that they chose to share specific information with you! Broadway Plus cannot assist with any further technicalities of self-made recordings.